Illustration of information security controls, identity verification and protected system monitoring

Compliance

Information Security Protection Mechanism

ETR Pay adopts industry-leading technology security standards to protect user data and transaction security comprehensively. We understand that, in cross-border payments and currency exchange, data security is a cornerstone of long-term trust.

Information Security Protection Mechanism

Data Security and Safeguards

Strengthening transmission, authentication and access control through international standards

We refer to the secure data transmission principles within the Committee on Payments and Market Infrastructures (CPMI) and ISO 20022 international standards, including the 2026 updates to harmonised data requirements, and implement end-to-end encryption, multi-factor authentication and strict access controls. We also follow the cross-border payment risk management framework promoted by the Financial Stability Board (FSB), together with the risk management principles of the FX Global Code (2024 revised edition), to keep strengthening system resilience and threat protection capabilities.

Incident Response

Assessing and responding promptly under recognised transparency principles

If any potential security incident arises, we will assess it promptly and take appropriate action in line with internationally recognised principles of transparency in order to protect users' interests.

Security Measures

Principal security safeguards

Encryption throughout data transmission and storage
Advanced intrusion detection and real-time monitoring systems
Regular security audits, penetration testing and vulnerability management
Disaster recovery and business continuity planning aligned with international best practice
Strict data security and compliance training for all employees

Continued Investment

Supporting long-term trust through advanced security infrastructure

We are committed to continued investment in advanced technology and security infrastructure so that we can provide reliable cross-border financial services to users around the world.